Natural Red Chilli Powder

Return Policy

Damages and issues
Please inspect your order upon immediately after arrived and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Cancellation:
No cancellations accepted from the side of customer/consumers.

Refunds:

No refund policy, we will only replace the packets if there is some manufacturing defect.

Thank you for visiting and shopping at Lozy group. Are the terms and conditions that constitute our shipping policy

Shipment processing time

All orders are processed within 24 hours. If there will be a significant delay in the shipment of your order, We will contact you via email or phone. 

Saddest person in the world

In a world filled with uncertainties, one individual noticed a glaring issue that affected the health and well-being of many. This individual, driven by a mission to provide genuine and chemical-free spices, embarked on a journey that would lead to the creation of the Lozy.

The begins in 2017, when the visionary founder recognized that the spices available in the market were laden with harmful chemicals. With a dream to bring high-quality, natural spices to every households across India, the founder initiated research and development efforts. Three years of dedicated work yielded a range of meticulously prepared spices for various dishes – Meat Masala, Chicken Masala, Chana Masala, Shahi Biryani Masala, Sambar Masala, Rasam Masala,Pav Bhaji Masala, Kitchen King Masala, Punjabi Chole Masala, Shahi paneer Masala, Garam Masala, Fish Masala, Vegetable Masala, and more.

The heart of Lozy's mission lay not only in enhancing the culinary experience but also in harnessing the medicinal properties of spices. Through careful blending and proportioning, the group created mixtures that not only tantalized taste buds but also boosted immunity and overall health. The incorporation of nutrient spices, rich in essential oils, antioxidant minerals, and vitamins, further contributed to the well-being of consumers.

Established in October 2019 in East Champaran, under the brand "Lozy," the group began with a modest offering of three products. What set the Lozy apart was its unique reliance on the power of mothership, – a dedicated team that meticulously handled everything from cleanliness to packaging. Another team of empowered mothers spread the word and facilitated sales, thereby fostering self-reliance and unity among women.

However, tragedy struck in January 2020 when the founder's mother passed away. Despite the immense sorrow, the spirit of the Lozy endured. As the world plunged into the throes of the COVID-19 pandemic, the first lockdown in March 2020 posed a substantial challenge. The initial setbacks threatened the existence of the Lozy, and the Lozy faced the daunting prospect of closing down.

Undeterred, a remarkable decision was taken  the founder decided to sell his dream home and invest the proceeds in the Lozy. This sacrifice breathed new life into the venture, and the subsequent increase in sales brought joy to the expanded Lozy family. The unity and resilience of this family shone through as they navigated the challenges of the pandemic, supporting one another in times of need.

The year 2021 brought with it the second wave of lockdowns, testing the Lozy family even further. Yet, this period of adversity only served to strengthen their resolve. Like a tightly knit family, they faced each obstacle head-on, weathering the storm together. The Lozy family grew in both numbers and strength, now comprising an impressive 20 members.

OUR VISION

Lozy wants to be the most admired & largest selling spice brand in India by 2030, offering world class quality products to its customers whilst maintaining exceptional level of customer satisfaction, safety & commitment to stakeholder’s objectives.

OUR MISSION

To consistently deliver high quality products and services to our customers, channel partners and constantly innovate to be able to cater to the varied needs of consumers all over the world